Shipping policy

Shipping Policy – DONZA

At DONZA, we aim to deliver your order as quickly and smoothly as possible. Please review our shipping policy below:

Can I try on items before buying?

Trying order fitting and inspection are available  free of charge before completing the purchase with the courier.

📦 Order Processing:
Orders are processed within 1–2 business days after confirmation.

Orders placed on weekends or public holidays will be processed on the next business day.
🚚 Delivery Time:
Average delivery time: 1–3 business days.
Maximum delivery time: Up to 5 business days.

Delivery times may vary depending on your location and external factors such as weather conditions or courier delays.

📍 Shipping Area:

We currently ship within Egypt only.

💰 Shipping Fees:

Shipping fees are calculated at checkout and may vary based on location.

Cairo/Giza - 80 LE
Alexandria -80 LE
Suez, Ismailia & Portsaid -80 LE
Delta Cities - 80 LE
Central Egypt - 90LE
Qena, Luxor, Aswan, Red Sea Area, Sinai, North Coast, Marsa Matrouh - 120 LE

❗ Delays:

While we always strive to meet the estimated delivery time, unexpected delays may occasionally occur. In such cases, our team will contact you as soon as possible.

📞 Contact Us:

If you have any questions about your shipment or need assistance, please contact us via:
Instagram / Facebook DM
WhatsApp (01021630065)

Thank you for choosing DONZA 🤍

Where elegance meets fair pricing.